August 24, 2007

• BIGFolio.com

  If you have been to my website, you know that my site is hosted by BIG Folio.com  Just recently when I was checking my stats on my website, I saw all these people came to my site through BIG Folio.com  So I asked the BF guys what’s going on.  They told me those people found my site because BF chose my website as a sample website for the Nipomo template!!! 

  I was thrilled!!!  I can’t believe my website was chosen as a sample website!  I was sooooo happy when BF told me this.  All you photographers out there, if you’re thinking about having a website, you have to check out www.bigfolio.com!!!

  When I was at WPPI back in March, I felt really torn about choosing between BF or BluDomain.  I eventually decided to go with BF because I heard they’ve got great customer service and a strong technical team (to basically not lose your emails or crash your sites).  Those two factors were extremely important to me.  As someone who’s starting her business the first year, I needed to make sure that I don’t lose any potential client’s emails.  I also needed their convenient online chatting for customer service because I have no idea how to set up a website, forwarding your addresses and all that stuff.  I needed to make sure someone will be there to help me when I need it. 

  I have to say, I do not regret choosing BF at all!  I can’t rave enough about how wonderful they are.  I mean, I was literally bugging them about website questions every single day when I started setting up my website.  They patiently explained everything to me.  I felt so bad for them because I knew I was asking elementary questions….but being so comp/web-unsavvy, I had to ask those “stupid” questions.  But they were so patient with me.  There was also one time when I had an emergency situation about FTPing a folder to my site.  I had no idea how it worked, I emailed them at 11pm, hoping that they’d get back to me first thing the next morning.  To my big surprise, they replied within 5 minutes!  Okay, people, if that’s not customer service, I don’t know what is.  I mean, these people really care about their customers.  (Okay, don’t be emailing them at 11pm all the time now.  They need to sleep and have their off time.  So if they don’t get back to you by 11:05pm, don’t hold it against them). 

  I have not had any problems with my site.  Everything has been stable and consistent.  I love their clean, classy and simple designs too.  It doesn’t take away from the main focus, which is my photographs.  I seriously have no complaints about them.  Choosing BF was probably one of the wisest decisions I made for my photography business. 

  CHECK OUT WWW.BIGFOLIO.COM

  • 3:45 am
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